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Privacy Policy

Privacy Notice for Resumeva LLC

This notice explains how Resumeva LLC (“we,” “us,” or “our”) collects, uses, stores, and shares (“processes”) your personal information when you use our services (“Services”), including:

  • Visiting our website https://resumeva.com or any linked sites
  • Engaging with us in sales, marketing, or events

Questions or concerns?

This notice outlines your privacy rights and choices. If you disagree with our policies, please avoid using our Services. For further inquiries, contact us at Support@resumeva.com.

Key Points Summary

What personal data do we collect?

The information we collect depends on your interaction with our Services.

Do we process sensitive data?

No, we do not process sensitive personal information.

Do we obtain third-party data?

No, we do not collect information from third parties.

How is your data used?

We process your data to operate and improve our Services, communicate with you, ensure security, and comply with regulations.

When do we share your data?

We only share data in specific situations with designated third parties.

How do we protect your data?

We implement security measures, but no system is entirely risk-free.

What are your rights?

Your privacy rights depend on your location.

How to exercise your rights?

The easiest way is to contact us at Support@resumeva.com.

For full details, review our complete privacy notice.

Table of Contents

  • What data do we collect?
  • How do we process your data?
  • What legal bases apply?
  • Who do we share your data with?
  • Do we use cookies?
  • How do we handle social logins?
  • Is your data transferred internationally?
  • How long do we retain your data?
  • How do we secure your data?
  • Do we collect data from minors?
  • What are your privacy rights?
  • Do-Not-Track settings
  • US-specific privacy rights
  • Region-specific privacy rights
  • Policy updates
  • How to contact us
  • How to review, update, or delete your data

What Data Do We Collect?

Information You Provide

We collect personal information when you register, show interest in our Services, or contact us. This may include:

  • Name
  • Phone number
  • Email
  • Password
  • Contact preferences
  • Billing details
  • Payment details
  • Employment and education history

Sensitive Data: We do not collect sensitive information.

Payment Information: Payments are processed securely via Stripe.

Social Media Logins: If you log in via LinkedIn or Google, we may collect public profile details.

Accuracy: You must ensure the information you provide is correct and up to date.

Automatically Collected Data

When using our Services, we collect:

  • Device & Usage Data: IP address, browser type, device information, language, referral URLs, and usage logs
  • Log Data: Technical diagnostics, error reports, and interactions with the platform
  • Geolocation Data: Your location may be collected (you can disable this in your device settings)

We also use cookies and tracking technologies to enhance user experience and security.

How Do We Use Your Data?

We process your data for purposes including:

  • Managing user accounts: Creating and maintaining accounts
  • Service delivery: Providing requested services
  • Customer support: Responding to inquiries
  • Administrative updates: Notifying you about policy changes
  • Transaction management: Processing payments and orders
  • Communication: Enabling interactions between users
  • Feedback collection: Gathering user reviews
  • Marketing & promotions: Sending offers (opt-out available)
  • Advertising: Delivering personalized ads
  • Security & fraud prevention: Detecting cyber threats
  • Analytics: Understanding and improving user experience
  • Legal compliance: Fulfilling regulatory obligations

Legal Basis for Processing

For users in the EU/UK (GDPR)

We process your data based on:

  • Consent (which can be withdrawn)
  • Contractual necessity (to deliver Services)
  • Legitimate interests (e.g., fraud detection, marketing)
  • Legal obligations
  • Vital interests (protection in emergencies)

For users in Canada

We rely on express or implied consent, except in cases involving fraud prevention, business transactions, or legal obligations.

When and With Whom Do We Share Data?

We share data only when necessary with:

  • Service providers (e.g., AWS, Google Analytics, Paddle, Braintree)
  • Business partners (during mergers, acquisitions, or restructures)

We do not sell personal data to third parties.

Cookies & Tracking Technologies

We use cookies to personalize experiences, analyze trends, and serve advertisements. Google Analytics helps us track site usage.

International Data Transfers

Your data may be stored and processed in the US or other countries with appropriate safeguards, including EU Standard Contractual Clauses.

Data Retention

We retain data only as long as necessary for service fulfillment or legal compliance. Inactive accounts may be deleted.

Security Measures

We implement security protocols, but no online system is entirely risk-free. Users should take precautions to protect their data.

Children’s Privacy

We do not knowingly collect data from individuals under 18. If detected, such data is deleted.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct incorrect information
  • Request deletion of your data
  • Restrict processing of your data
  • Withdraw consent (for marketing, etc.)

To exercise these rights, contact Support@resumeva.com.

Do-Not-Track (DNT) Settings

We currently do not respond to browser-based DNT signals due to the absence of a standardized approach.

US-Specific Privacy Rights

Residents of California, Colorado, Connecticut, Florida, and other states may have additional rights, including:

  • Right to know and access data
  • Right to correct or delete data
  • Right to opt-out of targeted advertising
  • Right to non-discrimination

To make a request, email Support@resumeva.com.

Policy Updates

We may update this notice periodically. Changes will be reflected in the “Revised” date. We will notify users of material updates.

Contact Us

For privacy-related questions, email Support@resumeva.com.

Review, Update, or Delete Your Data

To request data modifications or removal, email Support@resumeva.com.